About Us

We are an ISO 9001:2015 Certified Public Limited Company. Established in 1991, Paridhi Gold Traders is the pioneer brand for introducing the novel concept of buying gold at Online market price.

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Policy

Website Policy – Cash for Gold HQ

Introduction

Welcome to Cash for Gold HQ, a unit of Paridhi Gold Traders. By accessing and using our website (www.cashforgoldhq.com), you agree to comply with the following terms and conditions, privacy policies, and security measures. This policy explains how we handle customer data, transactions, and website usage to provide a secure and trustworthy experience.

Data Privacy & Security

2.1 Personal Information Collection

We collect personal information, such as:

  • Name, contact details, and address for transaction verification.
  • Identification documents (Aadhaar, PAN, or other valid IDs) as per government regulations.
  • Transaction history for compliance and service improvement.

2.2 How We Use Your Information
  • To facilitate gold valuation, transactions, and payment processing
  • To ensure compliance with legal and financial regulations.
  • To communicate with customers regarding appointments, promotions, and service updates.

2.3 Data Protection Measures
  • We use secure encryption technologies to protect customer data.
  • Personal data is stored in restricted-access systems and never shared with third parties.
  • We comply with ISO 9001:2015 security standards and applicable data protection laws.

3. Transaction Policy

3.1 Gold Selling Process

Customers can sell their gold, silver, and diamonds through:

  • Walk-in Branches: Instant valuation and payout at our locations.
  • Home Pickup Services: Secure doorstep transactions with our experts.

3.2 Gold Valuation Process
  • Gold is tested using advanced laser technology and electronic purity meters.
  • Valuation is based on real-time gold market prices.
  • Customers receive a transparent breakdown of weight, purity, and final price.

3.3 Payment Methods

Customers can choose from:

  • Instant Cash Payment (as per legal limits).
  • Bank Transfer, UPI, or Cheque Payments for secure transactions.

3.4 Refunds & Cancellations
  • Once a transaction is completed, it cannot be reversed.
  • Customers can refuse an offer before finalizing the transaction without any charges.

4. Website Usage Terms

4.1 User Conduct

By using our website, you agree:

  • Not to misuse or tamper with website content.
  • Not to engage in fraudulent transactions.
  • To provide accurate and authentic information for transactions.

4.2 Intellectual Property
  • All website content, including logos, text, images, and branding, is the property of Cash for Gold HQ.
  • Any unauthorized use or duplication of content is strictly prohibited.

4.3 Third-Party Links
  • Our website may contain links to third-party sites (such as news portals for gold price updates).
  • We are not responsible for the content or policies of external sites.

5. Legal Compliance & Regulations

5.1 Compliance with Government Regulations
  • We follow government-approved gold-buying regulations.
  • Customers must provide valid identification and invoice copies (if applicable) for transactions above certain limits.
  • We comply with AML (Anti-Money Laundering) and KYC (Know Your Customer) guidelines.

5.2 Fraud Prevention
  • We verify each transaction for authenticity.
  • Any fraudulent attempts to sell stolen gold will be reported to legal authorities.

6. Cookies & Tracking Policy

  • We use cookies to enhance website experience and track user behavior for service improvements.
  • Customers can disable cookies via browser settings, though it may impact website functionality.